Stay in Touch
Call, text, or email- however you choose, we're here for you. Even fax, if you're into that sort of thing.
Customer Experience (Central Time)
Sunday 11:00am-3:00pm (text support only)
Claims Support (Central Time)
Monday-Friday 8:00am-5:30pm (claim-related support).
Please click here
for our closures & holiday hours
Need to Know
When it comes to traditional pet insurance, claims are anything but clear and simple. Cue the claims experts at Figo! We're here to make life easier for pet parents and answer any questions you might have in our Ultimate Guide to Pet Insurance Claims.
The best part of having a Figo policy is that you can fully customize it to fit your pet’s individual needs. If you're a pet parent who wants to make sure that they have all the bells and whistles available, let’s talk about Powerups!
The cost of pet insurance typically increases annually due to a number of factors, including your pet aging and advances in veterinary treatment. Want to learn more about why pet insurance companies raise rates? Read all the details on the Figo blog.
Unhappy with your existing pet insurance carrier and looking for a fresh start? Can you change pet insurance policies or are you stuck? Here’s what you should know.
Since the beginning, we've been fascinated by the intersection of pet parenting and tech. Modern pet owners just get it; they're mobile-savvy and virtually tuned-in. Despite our best efforts, some policyholders don't know all the great features that Pet Cloud has to offer. We're here to break it down for you.
Design your pet’s plan in less than 60 seconds!