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Pet Insurance: Less Worry, More Peace of Mind

What is pet insurance?

Pet insurance frees you from financial stress when choosing the best available veterinary care for your pet. With Figo:

  • Our plans cover unexpected illnesses and injuries of your dog or cat.
  • Visit any licensed veterinary practice, emergency hospital or specialist in the US, Canada or Puerto Rico.
  • Our three flexible plans can be customized to meet your budget and coverage needs.
  • We may reimburse up to 100% of your actual vet bill with options for unlimited annual benefits.
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How does pet insurance work?

Pet insurance works on a reimbursement model. With Figo:

  • Customize and purchase the plan that suits your pet.
  • Seek the best veterinary treatment for your pet when an accident or illness occurs.
  • Submit the paid veterinary bills through the Figo Pet Cloud app.
  • Follow your claim status and get paid electronically (via direct deposit).

Why do I need pet insurance?

We believe the best medical care for our pets should be an automatic "yes," without hesitation. Did you know:

  • 1 in 3 pets need emergency vet treatment each year.
  • More veterinary specialists and advanced treatments are available today.
  • Advanced pet medical care often costs thousands of dollars.
  • Our plans average less than $1.50 per day.

Pet insurance can make a huge difference in the lives of you and your pet. We believe everyone should have it, even if it’s not from us.

Rusty Sproat
Founder & CEO, Figo Pet Insurance

Things You Need to Know

We know pet insurance can be confusing. Here are a few things to keep in mind.

Veterinary Exam Fees (Optional)

Believe it or not, some carriers won't pay your veterinary examination or consultation fees related to a covered illness or injury. We provide you the optional coverage for these fees.

Pre-Existing Conditions

Like other pet insurance companies, we exclude pre-existing conditions. Those are conditions that first occurred or showed clinical signs before your pet's coverage started or during the waiting periods.

Co-Pay & Reimbursement

These terms can be confusing. The co-pay is the amount you pay, and the reimbursement is the amount Figo pays. You can choose from various reimbursement options with your plan.

Annual Deductible

Some companies require you to pay a deductible per each illness or injury. They call it Per Condition; we call it Not Cool. With Figo, once you meet your one annual deductible, you're done for the year.

Waiting Periods

These vary widely between companies. Figo plans may include an accident, illness, and knee waiting period. All waiting periods begins the day after enrollment or the day you select as your policy effective date.

Our pet insurance plans may provide up to 100% reimbursement for covered medical expenses

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What's Covered

Here's the deal: If your pet has a new covered accident, injury or illness, you may be reimbursed for the following medical expenses.

  • Exam & Consultation Fees (optional)
  • Emergency & Hospitalization
  • Surgeries
  • Veterinary Specialists
  • Hereditary & Congenital Conditions
  • Chronic Conditions
  • Cancer Treatments
  • Prescriptions

What's Not Covered

Here’s the other deal: At Figo, we have nothing to hide. We think it is just as important to show you what isn't covered.

  • Pre-existing Conditions
  • Routine, Wellness or Preventative Care
  • Spaying or Neutering
  • Experimental Procedures
  • Breeding, Pregnancy or Giving Birth
  • Cloned Pets or Cloning Procedures
  • Cosmetic Surgery
  • Coprophagia (the medical term for "eating poop")
  • See Full Coverage Details
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