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Figo vs. Pets Best

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In searching for the best pet insurance plans, pet parents should pay close attention to the following differences when comparing Figo to Pets Best’s coverage.

Figo Pet Insurance vs. Pets Best

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Insurance Plan Coverages Figo Pet InsurancePets Best
Three Flexible Plans for Illness & InjuryIncludedIncluded
Unlimited Lifetime Benefit PlanIncludedIncluded
Wellness PlanIncludedIncluded
One Annual DeductibleIncludedIncluded
100% Reimbursement OptionIncludedIncluded
No Per Incident Cap on ClaimsIncludedIncluded
Illness Waiting Period 14 Days or BetterIncludedIncluded
No Upper Age LimitsIncluded
Chronic ConditionsIncludedIncluded
Congenital & Hereditary Conditions (included)IncludedIncluded
Hip Dysplasia (without additional caps or age limits)IncludedIncluded
Advanced Cancer TreatmentsIncludedIncluded
Chiropractic & Acupuncture (included)IncludedNot included or some inclusions
Prescription Medications (included, without additional cap)IncludedNot included or some inclusions
Mobility DevicesIncludedIncluded
Diagnostic ServicesIncludedIncluded
Euthanasia & Cremation (included)IncludedIncluded
Examination & Consultation Fees (optional)IncludedIncluded
Rehabilitation (optional, without additional cap)IncludedIncluded
Pre-Existing ConditionsNot included or some inclusionsNot included or some inclusions
File Claim from Mobile AppIncludedNot included or some inclusions
Real-time Claim Status with Push NotificationsIncludedNot included or some inclusions
Claim Close Time (within 7-10 business days)IncludedIncluded
AI Claims AssistantIncludedNot included or some inclusions
Online Pet Cloud Account (and Mobile App)IncludedNot included or some inclusions
Pet Profile with Pet Tag IDIncludedNot included or some inclusions
24/7 Live Vet Chat (included for customers)IncludedIncluded
Store Pet Records OnlineIncludedNot included or some inclusions
Reminders with Push NotificationIncludedNot included or some inclusions
Socially Connect with Other Pet ParentsIncludedNot included or some inclusions
Explore, Pet Friendly Location FinderIncludedNot included or some inclusions
Customer Service via Facebook MessengerIncludedNot included or some inclusions
Customer Service via Text MessagingIncludedNot included or some inclusions
Customer Service via Live Online ChatIncludedIncluded
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not included or some inclusions

Compare Figo to Pets Best:

  • Chiropractic and acupuncture included. Figo plans include holistic treatments—specifically chiropractic and acupuncture services—whereas Pets Best only offers this coverage as an add-on option.
  • File claims from mobile app. The Figo Pet Cloud app makes submitting claims a breeze—just snap a picture of your vet bill and submit it from your phone. Pets Best does not offer mobile claims.
  • Prescription medications (included, without additional cap). Every Figo plan includes prescription medication coverage for covered illnesses and accidents. With Pets Best, you must add-on this coverage.

If you have questions regarding our pet insurance plans and coverages, check out our FAQs or contact our customer experience team.