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What are Figo's hours of operation?

Customer Experience (Central Time):
Monday-Friday 7am-7pm | Saturday 8am-6pm
Sunday 11am-3pm (text support only)

Claims Support (Central Time):
Monday-Friday: 8:30am-5:30pm (claim-related support)

2021 Holiday Hours & Closures
Figo customer experience will be unavailable on the following days:

  • Friday, January 1
  • Monday, May 31
  • Friday, June 18
  • Monday, July 5
  • Monday, September 6
  • Thursday, November 25
  • Friday, November 26
  • Friday, December 24
  • Saturday, December 25

We will also be closed Saturday, January 1, 2022. 

We will have shortened hours on the following dates:

  • Every Thursday (closed between 2:45-4pm CT)
  • Friday, February 19 (closing at 6pm CT)
  • Thursday, December 23 (Customer Service open between 8am - 4:30pm)
  • Friday, December 31 (Customer Service open between 8am - 4:30pm)

Last updated: Dec 20, 2021 / 11: 29am CST